Effective Date: January 1, 2026 · Last Updated: September 2026 · Compliant with Indian Information Technology Act, 2000
Welcome to NOT OTHER ("Website", "we", "our", or "us"). By visiting our website at notother.in, accessing our content, registering an account, or purchasing any of our scalp and hair wellness formulations, you agree to be legally bound by these Terms of Service, along with our Privacy Policy, Shipping & Delivery Policy, and Cancellation & Refund Policy.
If you do not agree to all of these terms, you must refrain from accessing the Website and placing orders. These terms apply to all visitors, registered clients, and customers across India.
All prices listed on NOT OTHER are denominated in Indian Rupees (INR / Rs.) and inclusive of all applicable Goods and Services Taxes (GST), unless specified otherwise. We reserve the right to modify product prices and shipping charges at our discretion. Any price changes will not affect orders that have already received an email order confirmation.
Online payments on our store are securely processed through RBI-authorized, PCI-DSS Level 1 compliant payment gateways (including Razorpay). You agree to provide current, complete, and accurate purchase and account information for all transactions placed with us.
NOT OTHER formulations (such as our Hair Growth Serum 30ml and upcoming roadmap formulations) are topical cosmetic hair and scalp wellness preparations. While our active ingredients (Redensyl® 3%, Capixyl™ 2.5%, Procapil® 3%, Baicapil® 2%, and Sodium Gluconate) are supported by independent clinical research, our products are not pharmaceutical drugs and are not intended to diagnose, treat, cure, or prevent any medical condition or androgenetic alopecia diseases.
We always recommend conducting a standard 24-hour patch test behind the ear before full scalp application, particularly for individuals with known dermal sensitivities or allergies.
We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected. Orders may be cancelled free of charge prior to warehouse dispatch by contacting customer support. Once an order is in transit with courier partners, cancellation is subject to our Cancellation & Refund Policy.
All content on this Website—including but not limited to the "NOT OTHER" trademark, "NO" monogram logo, brand imagery, clinical illustrations, typography, website code, and editorial journal articles—is the intellectual property of NOT OTHER and protected under Indian and international copyright and trademark laws. Unauthorized reproduction, distribution, or scraping is strictly prohibited.
These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and construed in accordance with the laws of India. Any disputes, claims, or controversies arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.
Our compliance and customer concierge team is available to clarify any legal or contractual inquiries.
