Effective Date: September 2026 · Compliant with the Information Technology Act, 2000 & DPDP Act (India)
NOT OTHER ("we", "our", or "us") operates the website notother.in. We are dedicated to protecting your privacy and personal data. This Privacy Policy details how we collect, store, process, and protect your information when you visit our website, register an account, or order our scalp and hair formulations across India.
To process your transactions and ensure accurate pan-India delivery, we collect the following categories of information:
We use your collected personal information strictly for genuine business needs:
We do not sell, rent, or trade your personal data to third-party advertisers. We only share necessary data with trusted operational service partners under strict confidentiality agreements:
We use functional cookies and local browser storage to keep track of items in your shopping bag, maintain logged-in sessions, and remember your preferences. You can adjust your browser settings to decline cookies, though certain storefront capabilities (such as maintaining a persistent shopping cart) may be impaired.
We implement industry-standard 256-bit SSL encryption across our entire site to protect data transmission. Your personal data is retained only for as long as necessary to fulfill orders, maintain statutory tax/financial records, or resolve customer disputes.
You have the right to request access to the personal data we hold about you, request corrections to erroneous information, or request deletion of your account records where statutory retention obligations permit. To make a request, contact our team at support@notother.in.
In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of our Grievance Officer are published below:
Designation: Grievance Redressal Officer, NOT OTHER
Email: support@notother.in
Helpline Phone: +91 70114 67144
Response Timeline: Acknowledgment within 48 hours; resolution within 30 business days.
