Last Updated: September 2026 · Governing all domestic orders placed on notother.in
Orders packed and dispatched within 24 to 48 business hours of payment confirmation.
Metros: 2 – 4 days. Rest of India: 4 – 7 working days via verified express couriers.
Complimentary pan-India delivery on all orders of Rs. 999 and above.
NOT OTHER ships across India to all domestic pincodes serviced by our primary national logistics partners, including Blue Dart, Delhivery, Xpressbees, and DTDC. We currently deliver to all major metropolitan cities, Tier-1, Tier-2, and Tier-3 locations across all Indian states and Union Territories.
Note: We currently do not fulfill international orders outside the Republic of India through this portal.
| Shipping Tier | Order Value | Estimated Transit Time | Applicable Fee |
|---|---|---|---|
| Standard Delivery (All India) | Rs. 999 and above | 3 – 7 Business Days | FREE (Complimentary) |
| Standard Delivery (All India) | Below Rs. 999 | 3 – 7 Business Days | Rs. 99 Flat |
| Express Priority (Metro Cities) | Any Order Value | 1 – 3 Business Days | Rs. 199 Flat |
* Business days exclude Sundays, national holidays, and regional bank holidays. Delivery timelines may experience minor delays during extreme weather conditions or peak festive seasons.
Once your order has been packed and handed over to our courier partner, you will receive an automatic dispatch notification via SMS and Email containing:
You can also track your shipment anytime by logging into your Client Account Portal.
Every NOT OTHER bottle is shipped in premium packaging with tamper-evident seals to safeguard clinical active potency. If the outer shipping box appears physically crushed, opened, or tampered with at the time of delivery:
We will verify the incident with the courier company and dispatch a priority replacement bottle at zero additional cost to you.
Our customer concierge is available Monday through Saturday, 10:00 AM to 6:00 PM IST to assist with delivery updates.
